Brenda comes to us originally from Los Angeles, California. She was an X-ray tech as well as a back-office assistant that specialized in surgery. In the mid 90’s her family relocated to Illinois where she started the nursing program. She fell into a billing position by chance and loved it. Shortly after, she changed her degree to Health Care Management. She has worked in all Specialties, with extensive experience in many EHR’s, and A/R and the full RCM process. Having been in this field for 20 plus years, she has been a supervisor and trainer for both overseas and the U.S. BSS is so excited to bring on someone with such vast experience as well as someone who loves the work she does.