I have been with Michelle for 6 years now and I cannot say enough wonderful things about how helpful she has been for me and for my practice in all this time. She helped me get started as soon as I was incorporated, and she took on the tedious process of credentialing with various health insurance plans efficiently and effectively. It took time on the insurance companies’ end, but there were no hiccups on her part, and soon after I was in-network. I can say with confidence that Michelle knows the ins and outs of mental health billing, the redeterminations, resubmissions, and the appeals. I don’t know where she finds the extra hours in her day to call on insurance companies, and very importantly, to get effective results! Simply put, she gets you the money you’re owed for providing your service to clients. Michelle is accessible in all formats- email, phone, text. She truly provides a personal touch to what can seem like an impersonal process!! Her approach when reaching out to my clients is friendly, direct yet understanding, collaborative, and results-oriented… my clients comment on how great she is to work with! I am so happy that Michelle’s practice is growing as I believe her personal approach to billing services will come across in her leadership style and training of staff; I have found all of her staff to have a similar collaborative approach as well. I recommend Michelle’s billing service without hesitation.