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Custom billing support that grows with your practice.
Billing Specialist Services has been in business for over 10 years because we are personally invested in our clients’ success, and the proof is in our reputation as a family company built on long-lasting relationships and trusted referrals. Our greatest offering is a staff of specialists chosen for their dedication to efficiency and accessibility in the practice of all medical billing services. A combination of a la carte and full-service options has given us the capacity to add in-demand services and expand our medical health billing expertise into specialties like transcranial magnetic stimulation. We like to service the whole billing picture for providers, so we add more specialties as our clients grow. Our team works remotely and on-site for maximum flexibility, with more hours available to service our clients than most, and we never stop following up until we get an answer.
Working with Michelle and her team has been a tremendous asset to our practice. They are efficient, reliable, communicative and kind. The associate who works on our account is absolutely incredible. She follows through on insurance claims with expertise, and I'm thrilled at how quickly she replies to calls and emails from me, others on my team, and clients. Our practice sees over 200 clients weekly and we would not be able to keep our volume so high without the incredible partnership we have with BSS.
I have been with Michelle for 6 years now and I cannot say enough wonderful things about how helpful she has been for me and for my practice in all this time. She helped me get started as soon as I was incorporated, and she took on the tedious process of credentialing with various health insurance plans efficiently and effectively. It took time on the insurance companies’ end, but there were no hiccups on her part, and soon after I was in-network. I can say with confidence that Michelle knows the ins and outs of mental health billing, the redeterminations, resubmissions, and the appeals. I don’t know where she finds the extra hours in her day to call on insurance companies, and very importantly, to get effective results! Simply put, she gets you the money you’re owed for providing your service to clients. Michelle is accessible in all formats- email, phone, text. She truly provides a personal touch to what can seem like an impersonal process!! Her approach when reaching out to my clients is friendly, direct yet understanding, collaborative, and results-oriented… my clients comment on how great she is to work with! I am so happy that Michelle’s practice is growing as I believe her personal approach to billing services will come across in her leadership style and training of staff; I have found all of her staff to have a similar collaborative approach as well. I recommend Michelle’s billing service without hesitation.
I am happy to tell you about Michelle and her wonderful team. They have never failed me! Whatever my needs are, they work hard to take care of them in the most prompt, professional and expert way. They are so knowledgeable about insurance and dealing with any issues that come up that I always trust that they will take care of anything. The best part of this is that they take care of the business end (which I believe they love to do) so that I can totally focus on my patients and their needs. The billing and money issues can stay out of my clients and the work we do which gives us a very clean working space for therapy. I have always felt that Michelle’s goal is to do just that which brings her into the healing process for my clients as well. It is wonderful for me to know that her business is just as much about helping people in need by protecting the frame that I work in. When I started my practice she did all of my credentialing and is always available to answer any questions I have. She will fight for you too if that is needed. I honestly can’t think of a single hiccup. She will be right there for you no matter what. She has a great team. Shiela is my touchstone too and she is absolutely wonderful!!
When I began my practice, I asked Michelle to be my billing manager. She Jumped right in and outlined our separate responsibilities so that she could expedite my billing. Her knowledge, patience and competency allowed the practice to function in an efficient way. I never had to be concerned about things falling through the cracks.
I highly recommend Michelle as a billing manager and know that you will benefit from her services. She will be an asset to your practice.
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